At homedecordecals.com, we aim to provide a clear and straightforward return process. Please review the policy below carefully before placing your order.

30 Day Return Policy

Shop With Confidence Worldwide

We accept returns within 30 days of delivery.

• The 30 day return period begins on the date the product is delivered to the customer.
• This policy applies to orders worldwide.
• Returns requested after 30 days from delivery may not be accepted.

To be eligible for a return:

• The item must be unused.
• The item must be returned in its original condition.
• The item must be returned with original packaging where possible.

We reserve the right to decline returns that do not meet these conditions.

How to Request a Return

To initiate a return, customers must contact our support team within 30 days of delivery.

Please include:

• Order number
• Reason for return
• Photographs if the item is damaged or defective

Return instructions will be provided once the request is reviewed and approved.

Return Shipping Responsibility

Customer Arranged Returns

Customers are responsible for arranging and paying for return shipping.

• We do not provide free return shipping labels.
• We do not cover return postage costs.
• Customers are responsible for ensuring the item is securely packaged.

We recommend using a trackable shipping service, as we are not responsible for items lost in transit during return shipping.

Refunds

Once the returned item is received and inspected:

• Approved refunds will be processed to the original payment method.
• Processing times may vary depending on your payment provider.

Shipping charges (if any were applied at checkout) are non refundable unless required by applicable consumer protection laws.

Exchanges

We do not offer exchanges.

If you would like a different item, you must:

1. Return the original item (if eligible).
2. Place a new order separately.

Order Cancellations

Cancellation Within 12 Hours

Full Refund Window

Customers may cancel their order within 12 hours of placing it and receive a full refund.

Refunds will be processed back to the original payment method.

Cancellation After 12 Hours (Before Dispatch)

If a cancellation request is made:

• More than 12 hours after placing the order,
• And before the order has been dispatched,

We will refund 97 percent of the total payment.

A 3 percent restocking and processing fee will be deducted and is non refundable.

This fee covers payment processing and administrative costs already incurred.

Cancellation After Dispatch

Once an order has been dispatched:

• It can no longer be cancelled.
• The customer must follow the standard 30 day return procedure.

Return shipping costs remain the responsibility of the customer.

Non Returnable Situations

We may refuse returns in cases including but not limited to:

• Items returned after 30 days from delivery
• Items not in original condition
• Items showing signs of use or damage not caused by shipping

Nothing in this policy limits your statutory consumer rights where applicable.

Our Commitment

Clear Policies. Fair Process. Reliable Service.

At homedecordecals.com, we aim to maintain a fair and transparent return experience while keeping policies clear for both customers and our business operations.

If you have questions about your return or cancellation, please contact our support team through our website.

Email: info@homedecordecals.com
Address: 53 Poplar Grove, Bradford, BD7 4LL, United kingdom