Shipping policy
Order Processing Time
Carefully Prepared Before Shipment
All orders require 1–2 working days for packaging and dispatch.
During this time:
- Your order is verified
- Items are securely packaged
- Shipping documentation is prepared
- Courier collection is arranged
Orders are processed during standard business days (Monday to Friday, excluding public holidays).
Please note: Processing times may vary slightly during peak periods, promotional events, or due to circumstances beyond our control.
Delivery Timeframe
Estimated Delivery: 5–6 Working Days
Once dispatched, orders are typically delivered within 5–6 working days.
Delivery timelines:
- Begin after dispatch (not from order date)
- Are estimates, not guarantees
- May vary depending on destination, courier performance, and external factors
We work with reliable courier partners to ensure timely delivery whenever possible.
Shipping Confirmation & Tracking
Stay Updated Every Step of the Way
As soon as your order is dispatched:
- A tracking number is added to your order.
- You will receive an email notification containing your tracking link.
- You can monitor shipment progress directly via the courier’s tracking system.
If you do not receive tracking information within 2 working days of placing your order, please contact our support team.
Delivery Address Accuracy
Please Double Check Before Ordering
Customers are responsible for providing a complete and accurate delivery address at checkout.
Incorrect or incomplete addresses may result in:
- Delivery delays
- Returned parcels
- Additional shipping charges
If you notice an address error, contact us immediately. Address changes cannot be guaranteed after dispatch.
Delivery Delays
External Factors
While we aim to meet the stated delivery estimates, delays may occur due to:
- Severe weather conditions
- Courier operational issues
- Customs inspections (if applicable)
- Public holidays
- High seasonal demand
homedecordecals.com is not liable for delays caused by circumstances outside our reasonable control.
Missed Deliveries
If a delivery attempt is unsuccessful:
- The courier may attempt redelivery
- You may be required to arrange collection directly with the courier
- Failure to collect may result in the parcel being returned
Additional charges may apply for reshipment of returned items.
Shipping Costs
Shipping costs (if applicable) are clearly displayed at checkout before order confirmation.
We do not apply hidden shipping fees.
International Deliveries (If Applicable)
For international orders:
- Delivery timeframes may vary.
- Customs duties, taxes, or import fees (if applicable) are the responsibility of the customer unless stated otherwise at checkout.
Contact Us
We Are Here to Help
If you have any questions about your delivery, please contact our customer support team via the contact page on homedecordecals.com.
We aim to respond to inquiries promptly during business hours.
Our Commitment
Secure Packaging. Clear Communication. Reliable Delivery.
At homedecordecals.com, we prioritize transparency and customer satisfaction.
We provide tracking on every order and work diligently to ensure your purchase arrives safely and efficiently.